By Sparky | March 3, 2008
I’m a week late with the post, but better late than never. My adult lighting project has finally made a major splash on my living room. The new track lighting offers beautiful even lighting for the seating area without casting reflections on the TV screen thus bringing my home theater one step further to completion (thanks Brien!).
Sadly it’s still not 100% complete – I’m still waiting on Seattle Lighting to deliver on the Lutron Maestro programmable dimmer switch that I ordered. Without the dimmer switch the lighting is somewhat unusable as the full on setting is almost blindingly bright. Once the dimmer switch arrives I can hook it in to the rest of my home theater automation and allow the lights in the house to dim when I go into movie mode with my Logitech Harmony programmable remote.
While on the topic I have a mixed review of Seattle lighting – they have an amazing selection and access to some equipment nobody else in Seattle can get, but on the flip side they have horrible customer service. I placed my order in late December and was told that my whole order would take 2 weeks (3 tops) to arrive. Nearly 3 months late the bulk had arrived, and now over three months later the last dimmer switch is still pending. I wouldn’t have minded so much, but they did a terrible job of managing my expectations – constantly telling me it would be ‘just a few more days’ every time I called in for status updates.
Oh yeah – and the transformer they sold me was bad. Good for them that they replaced it quickly, and not really their fault; but with bad taste in my mouth from the weeks of getting jerked around by their customer service it was really the arsenic and ass icing on the cake.
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