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SugarCRM

By Sparky | December 6, 2005

I was just informed of a nifty open source CRM solution called SugarCRM. The consulting company I work for will be implementing it and possibly building a practice around doing custom implementations for other companies. I’m quite pleased to see more proof that Microsoft was wrong about open source software not being a good business model.

SugarCRM has made quite a bit of money for themselves doing custom implementations and selling support for their software solution, while giving not only the application, but it’s source away. They benefit by having a legion of free developers who will fix their bugs, and extend their functionality. They have a great development site called SugarForge which is worth checking out.

Because SugarCRM is all made with PHP and MySQL I installed a copy into my MAMP development environment and have been playing with it tonight. It’s quite customizable and because it’s open source it’s easy to add functionality should their base package not exist. Better yet there is a good chance someone else has provided that functionality already so dig in!

I’m hoping that this might be yet another avenue out of recruitment for me. If I get good enough with PHP and learn enough about SugarCRM then I might be able to transition over to a PM/Dev role if my company starts to focus on open source consulting.

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Topics: Daily grind, Open source, Technology |

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